Omar Alfawzan
Cloud Technical Lead | Pre-Sales, Architecture & Delivery
Cloud Technical Lead with 8+ years across cloud transformation, pre-sales, solution architecture, and service delivery.
Summary
Cloud Technical Lead with 8+ years of experience helping customers move to the cloud and get the most value from it. I work across pre-sales, solution design, delivery, and cloud product management, from writing proposals and running workshops to executing migrations and managing cloud products and services.
My experience covers cloud architecture, adoption, governance, security, and cross-functional collaboration across infrastructure, applications, databases, networking, security, and operations teams. I focus on aligning cloud solutions with business requirements while ensuring scalability, security, operational efficiency, and long-term value.
I also have hands-on experience with containers, AI, automation, and cloud infrastructure, along with strong knowledge of CCoE principles, cloud governance frameworks, operating models, standards, and enterprise cloud adoption.
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Experience
- Led the migration of 15,000 email users and 400+ virtual machines from on-premises to the cloud, including system re-architecture and the application of security and governance standards throughout.
- Designed and delivered a secure cloud file-sharing platform built to serve 15,000 users reliably.
- Owned cloud delivery end to end - from infrastructure setup to customer handover - covering migrations, professional services, and managed services.
- Owned RFP responses, writing tailored proposals, defining project scope, and creating detailed Bills of Quantities (BoQs) for cloud, professional services, and managed services.
- Led customer discovery meetings, solution design, and technical workshops to align needs with the right cloud solutions.
- Assessed customer AI use cases and their feasibility on cloud platforms to support AI pre-sales.
- Managed Mobily's cloud product portfolio - Public Cloud, DRaaS, Co-location, and custom solutions - keeping offerings competitive and well-positioned in the market.
- Established a Cloud Partnership Program and redefined the Cloud Life Cycle Process, making partner onboarding and service delivery smoother and more consistent.
- Enabled the sales team to position cloud products effectively and win more deals.
- Built and launched a Disaster Recovery as a Service (DRaaS) product on the stc cloud platform, taking it from initial concept all the way to market launch.
- Managed a portfolio of cloud products - Virtual Data Center, Co-Location, and FWaaS - covering vendor management, customer billing, revenue tracking, business case development, and customer satisfaction.
- Equipped the sales team with technical knowledge and insights, and improved products based on customer feedback and market trends.
- Analyzed competitors and market trends to position cloud and IoT products more effectively.
- Tracked product performance and proposed improvements to support adoption and service quality.
- Built forecasts, pipeline reports, and data analysis to support business decisions.
- Managed cloud service partners within the stc marketplace to grow the partner ecosystem.
- Organized 35+ meetups and webinars for the Cloud and IoT portfolio, building community and raising product awareness.
- Hosted 15+ workshops and mentored developers across 35+ workshops for community developers and enterprise customers on IBM Cloud, microservices, Kubernetes, Docker, Cloud Foundry, and Watson Assistant.
- Installed IBM Private Cloud for a Saudi banking customer using RHEL 7, Docker, and Kubernetes, including deployment of IBM and third-party applications.
- Built a customer chatbot using Watson Assistant, Node.js, and Telegram.
- Practical training in storage systems (VMAX, Unity, VNX) and cloud infrastructure.
- Configured switches and routers; secured networks via VLANs and firewalls.
Skills & Expertise
Cloud Architecture & Delivery
Pre-Sales & Solutions
Product & Strategy
Service Delivery & Governance
AI (Supporting)
Certifications
Education
Grade: 4.59/5